Master DIY Projects with Expert-Led Video Tutorials

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Privacy Policy

Data Collection and Use

We collect personal information including name, email address, phone number, and project preferences to provide our DIY education services. This information is used to deliver video tutorials, ship tool kits, provide customer support, and improve our services.

GDPR Compliance

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us at [email protected].

Data Retention

We retain your personal data only as long as necessary to provide services and comply with legal obligations. Account data is retained for 7 years after subscription termination for tax and legal purposes.

Third-Party Services

We use trusted third-party services for payment processing, shipping, and analytics. These providers are contractually bound to protect your data according to applicable privacy laws.

Contact

For privacy questions, contact our Data Protection Officer at [email protected] or +1 (503) 555-7829.

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Terms of Service

Service Description

Hands-On DIY Collective provides online DIY education through video tutorials, curated tool kits, and community support. Subscriptions provide access to our learning platform and monthly tool deliveries.

Subscription Terms

Subscriptions auto-renew monthly unless cancelled. You may cancel anytime through your account settings or by contacting customer support. Tool kits shipped before cancellation are yours to keep.

Refund Policy

We offer a 30-day money-back guarantee for first-time subscribers. Refunds cover subscription fees only; shipped tools may need to be returned in original condition.

User Responsibilities

Users must follow safety guidelines provided in tutorials. We're not liable for injuries or damages resulting from project execution. Always prioritize safety and consult professionals for complex electrical or structural work.

Intellectual Property

All video content, tutorials, and materials are protected by copyright. Personal use only; commercial use or redistribution is prohibited.

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. We use both essential and optional cookies on our platform.

Essential Cookies

These cookies are necessary for basic website functionality including user authentication, security, and subscription management. They cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform, which helps us improve our content and user experience. These are optional and require your consent.

Marketing Cookies

Marketing cookies help us personalize content and show relevant advertisements. These require explicit consent and can be disabled at any time.

Cookie Management

You can manage cookie preferences through our consent tool or your browser settings. Disabling certain cookies may limit website functionality.

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DMCA Policy

Copyright Protection

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). Our original video content and tutorials are protected by copyright.

Infringement Claims

If you believe your copyrighted material has been infringed upon, please provide written notice including:

• Description of the copyrighted work
• Location of infringing material on our site
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization
• Physical or electronic signature

DMCA Contact

Send DMCA notices to: [email protected] or mail to our registered address at 2847 SE Hawthorne Boulevard, Portland, OR 97214, USA.

Counter-Notices

If you believe content was removed in error, you may submit a counter-notice following DMCA procedures. We will restore content within 10-14 business days unless the original complainant files court action.